Healthcare Services


Description: Medicaid program provides medical insurance for very low income adults ages 19-64 who do not qualify for HUSKY A. Program covers individuals who do not have dependent children, who are not pregnant, who are not disabled, and who do not receive SSI or Medicare. ELIGIBILITY: Ages 19-64, not qualifying for Husky A, not receiving SSI or Medicare, not pregnant, no dependent children, Income limit: at or below the “medically needy income limit;” depends upon where the individual lives. APPLICATION: Apply at regional DSS offices and sub-offices; mail in applications are accepted DOCUMENTS: Identification, proof of address, proof of income and all assets, social security number, proof of citizenship or green card, proof of family size, self-statement is accepted for unemployment, for no income, and for clients who stay with family but claim self-support.

Time: M, T, F: 8am-4pm; W, Th: 8am-noon (W, Th afternoons-emergencies only)

Place: 401 West Thames Street, Suite 102, Norwich, CT 06360

Contact: (800) 473-8909/ (860) 823-5000



Description: Comprehensive primary and preventative care for all ages regardless of insurance status; however, patients may be billed if unable to pay at time of treatment. Services include diagnosis, treatment and follow-up illness; physical exams; immunizations; and counseling for health problems. Spanish speaking nurses and physicians are available. FEE: Sliding scale PAYMENT: Medicaid, Medicare, Private insurance; no insurance is not an obstacle to treatment APPLICATION: By appointment only

Place: 330 Washington Street, Suite 510-Backus Hospital Medical Building, Norwich, CT 06360

Time: SITE HOURS; M, W, F:7am-5pm; T, TH: 7am-8pm; On call 24hr/7days

Contact: (860) 885-1308 Email: web:



Description: Free or reduced cost care (as funds allow) for eligible patients unable to pay for treatment. Financial assistance can be applied towards any hospital expense, including emergency psychiatric or substance abuse treatment. ELIGIBILITY: Patients who have exhausted benefits or all third party coverage, or who are not eligible for such coverage, (such as private insurance, Medicaid, Medicare, coinsurance, etc.) and who cannot afford to pay for the cost of treatment. Eligibility is based on the U.S. Department of Health and Human Services Income Guidelines.

Time: SITE HOURS: M-F: 8am-6pm

Place: 365 Montauk Ave, New London, CT 06320

Contact: (860) 442-0711 ext.2075/ (860) 442-0711 ext.2771; web:



Description: Health services include diagnosis, treatment and follow-up or illness, physical exams, immunization, counseling for health problems, and information related to health problems. Comprehensive primary and preventative care is provided for people of all ages regardless of insurance status, however, patients may be billed if unable to pay at the time of treatment. FEE: Sliding scale PAYMENT: Medicaid, Medicare, Private insurance, Private pay; No insurance is not an obstacle to treatment

Time: SITE HOURS: Medical: M-TH:9am-8pm; F:9am-5pm; Dental: M: 8am-6pm; T-TH: 8am-8pm; F: 8am-5pm; Behavioral Health: M-TH: 8am-8pm; F: 8am-5pm; 24 hr. answering service

Place: 47 Town Street, The Meadows Center, Norwich, CT 06360-2315

Contact: (860) 892-7042/ (860)822-4262-



Description: Mobile health Resource Center’s van serves homeless and low-income people at different sites in the eastern part of Connecticut. The van can provide sick visits, checkups, pregnancy tests and screens tests. Patients who need more advanced or follow-up care are referred to the Generation offices, or to specialists, with bus tickets if needed, or to the Backus emergency department. The 43 –foot van is equipped with two exam rooms and a small waiting area. FEE: No fee/ APPLICATION: Call for van schedule

Place: 326 Washington Street, Norwich, CT 06360

Contact: (860) 82-6313/