Reentry Service

Community Partners in Action was awarded an Innovation Grant from the Hartford Foundation for Public Giving to develop and operate a Reentry Welcome Center. The City of Hartford is a strategic partner.

The Reentry Welcome Center is a place where individuals returning home from incarceration can feel welcome and receive support. The Center provides information, referrals, and services such as: basic needs; housing; substance abuse/mental health; medical; employment; identification; and so much more. Computer and telephone access is also available.

CPA has trained staff on-site to assess the immediate needs of all participants. Some may receive short-term case management to help provide additional support until appropriate community referrals can be coordinated. Key to the Center’s success are the services and support provided by community partners. They work to ensure participants receive quality services in a timely manner.

Key partners include: City of Hartford, CT Department of Correction, Capital Workforce Partners, Office of Policy Management Criminal Justice Planning Division, Judicial Department: Court Support Services Division, Institute for Municipal and Regional Policy, Diamond Research Consulting LLC., Commission on Equity and Opportunity, Greater Hartford Harm Reduction Coalition, Journey Home, Greater Hartford Reentry Council and individuals directly impacted by the criminal justice system.

Frequently Asked Questions

Who is able to utilize the services and supports of the Reentry Welcome Center?

The Reentry Welcome Center will focus services on individuals who have recently been released to the community end of sentence (EOS) within the last 90 days. EOS means the individual is not on Parole and/or Probation upon her/his release. Basic information on community programs and resources will be offered to anyone accessing the Center.

What can I expect when I go to the Reentry Welcome Center?

Each participant of the Reentry Welcome Center is treated with respect and dignity. If an individual is dropped off to the Center by Department of Correction (CT DOC), each participant receives a special orientation and brief assessment to triage their needs and determine next steps. Some individuals may need to be referred out to additional community providers for specialized services and supports.

Where is the Reentry Welcome Center Located?

The Center is located on the ground floor of City Hall at 550 Main Street in Hartford. Access to the Center is located in the back of City Hall on Prospect Street. It is open Monday through Friday from 8:00 a.m. to 4:00 p.m.

Why is having a Center like this in the City of Hartford a good idea?

According to one recent study, 77% of people released from state prison were arrested again within five years. We know that in Hartford, hundreds of people return to our community from prison every year, and the more we can do to support their successful reentry, the stronger our city will be. This Center provides opportunities for individuals to seek the support they need to rebuild their lives, reunify with their families and become productive members of our community. Our Center’s practices are based on similar centers that have been successfully established in New Haven and Bridgeport.

How can I provide support or get involved at the Center?

For more information, please contact Anthony Carter, Supervising Case Manager from Community Partners in Action at (860) 263-8476 or via email at

Contact information?

Contact Information

Anthony Carter
Supervising Case Manager
Office: (860) 937-5969

Deb Rogala, LCSW
Program Operations Director
Office: (860) 271-7209