Mental Health/Counseling Services

Sound Community Services – Michael Kerr Respite Program

Description: Offers 24 hour, 30-day residential program for person with psychiatric diagnosis or co-occurring psychiatric and substance abuse disorders. Staff support and teaching basic living skills is geared toward helping the residents achieve and maintain independence in the community. ELIGIBILITY: Ages 18+, psychiatric diagnosis with or without co-existing substance abuse, DMHAS definition of severe and chronic mental illness FEE: No fee APPLICATION: Referral from Southeastern Mental Health Authority required

Time: SITE HOURS: 24hr/7days

Place: Uncas-on-Thames PO Box 238, Norwich, CT 06360

Contact: (860) 886-6991/ web:

Southeastern Mental Health Authority – Brief Care Program

Description: Time limited crisis stabilization for individuals with chronic mental illness who are experiencing an increase in their disability symptoms which require intensive monitoring and treatment in a safe environment, but not a hospital level of service. Will accept individuals in need of alcohol and/or drug detoxification. ELIGIBILITY: Age 18+; Resident of New London County (except Lyme and Old Lyme) FEE: Medicaid/Medicare reimbursed OR No fee

Place: West Thames Street, Building 301, Norwich, CT 06360

Time: SITE HOURS: 24hr/7 days

Contact: (860) 859-4571 Email: web:

Catholic Charities

Description: Outpatient psychiatric and substance abuse services include assessments, psychiatric evaluations, individual, family and group therapy, relapse prevention and 24 hour crisis intervention and emergency services. FEE: Sliding scale PAYMENT: 3rd party sponsorship, Medicaid, Private Insurance, Private Pay APPLICATION: Call for appointment

Time: SITE HOURS: M-F: 8:30am-4:30pm

Place: 331 MAIN Street, Norwich, CT 06360

Contact: (860) 889-8346/ web:

Lawrence & Memorial Hospital

Description: Evaluates and treats adults, children and adolescents who see treatment for emotional, behavioral, co-occurring and psychiatric disorders. Any adult ages 18+ are eligible for treatment. Children and adolescents are eligible for treatment when immediate family takes part in the treatment process. ELIGIBILITY: Ages 5+ FEE: Set fee PAYMENT: Medicaid, Medicare, Private insurance, Private pay

Place: 365 Montauk Avenue, Pond House, New London, CT 06320

Contact: (860) 444-5125/ web:

Southeastern Mental Health Authority-Shareline/Warmline

Description: The Shareline provides active listening/peer support to people with mental illness or mental health issues. Service is NOT intended for peole who are in crisis and/or suicidal FEE: No fee

Time: SITE HOURS: M-F: Noon-4pm

Place: 401 West Thames Street, Norwich, CT 06360

Contact: (866)964-8123/ (860) 885-7274 / Web:

Southeastern Council on Alcoholism

Description: Individual and group counseling and evaluation for substance abuse problems
FEE: Sliding fee PAYMENT: Medicaid, Private insurance, Private pay

Time: M-F: 8am-4pm

Place: 1000 Bank Street, New London, CT 06320; 321 Main Street, Norwich, CT 06360

Contact: (860) 889-3178/ web:

United Community and Family Services

Time: SITE HOURS: M-Th: 8am-8pm; F: 8am-5pm

Place: 400 Bayonet Street, Suite 103, New London, CT 06320

Contact: (860) 442-4319/ web:

UCFS Health Center

Description: Offers assessment, individual, group and family therapy, brief treatment, and referrals for specialized treatment. Medical/psychiatric staff help clients deal with issues such as grief/loss, anxiety, depression, sleeping problems, trauma, life crisis and transitions, parenting issues, domestic violence, family conflict, divorce and separation, conflict resolution, physical and sexual abuse and inappropriate coping mechanisms. ELIGIBILITY: New London County FEE: Sliding fee PAYMENT: 3rd party sponsorship, Medicaid, Medicare, SAGA medical, private insurance, Private pay

Time:SITE HOURS: M-Th: 9am-8pm; F: 8am-5pm; 24 hr answering service

Place: 47 Town Street, The Meadows Center, Norwich, CT 06360

Contact: (860) 892-7042